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Returns

We want you to be completely satisfied with your new pieces. If you change your mind, you can easily return any item within 14 days since your order was delivered.

To be eligible for a return, your items must be in perfect condition, unworn, with labels attached and inside their original packaging. For hygienic and sanitary reasons, bikini bottoms and one pieces must be tried on over underwear. Otherwise, your return will not be accepted.

To initiate a return please follow the steps in our Returns Portal. Click here to start your return.

  • You can easily choose between scheduling a home pick-up or leaving your parcel at a drop-off point of your convenience.
  • All refunds are made on the original payment method (credit card, PayPal, Klarna, etc.), it will take 5-7 business days to appear in your account, once the return arrives at our warehouse and is approved by the team. For a faster refund we recommend you to choose an instant refund to a gift card, you will receive the refund in a few seconds.
  • Returns shipping costs are at clients' own expense. They will be deducted from the final refund amount.
Spain 5,00€
Europe 15,00€
Rest of the world 25,00€

 Terms and conditions may applies.

EXCHANGES

If you would like to exchange an item, we suggest you to follow the steps in our Returns Portal and choose the option of instant refund on a gift card. You will instantly receive a gift card via email, which you can use to place a new order. This will ensure that your exchange item is in stock.

FAULTY & INCORRECT ITEMS

All items are inspected before being shipped to ensure that the highest quality garments are being sent to you.

In the unlikely event that an item is faulty upon arrival or you received an incorrect item, please send us an email to info@cabaneswimwear.com within 2 days since your order was delivered, including your order number and a picture of the damage area or the incorrect item. We will get in touch with you as soon as possible.

Items damaged as a result of improper care of the garment are not considered manufacturing defects.

TERMS AND CONDITIONS

Please note, if you request a return within the 14 day return period but drop off the return after this period has expired, your return will be considered outside the return period. Consequently, the refund will be issued as a gift card rather than to the original payment method.

If you choose to return more than six items, an additional fee of two euros per item will be applied. This fee covers the logistics costs associated with processing and reconditioning the items. We encourage responsible shopping behavior and appreciate your understanding.

In the event that you decide to refuse your order or if it's returned to our warehouse due to circumstances beyond Cabane Swimwear and the shipping company's control (such as an incorrect delivery address or failure to pick up the parcel), the refund will be issued as a gift card, with return shipping costs deducted.

CUSTOMER CARE

Do not hesitate to contact us if you need further information or have any questions about our returns policy: info@cabaneswimwear.com