Devoluciones
We want you to be completely satisfied with your new pieces. If you change your mind, you can easily return any item within 14 days since your order was delivered.
To be eligible for a return, items must be in perfect condition, unworn, with labels attached and matching hangtag and bag references. For sanitary and quality reasons, bikini bottoms and one-pieces must be tried on over underwear.
Any item showing signs of wear, damage, or stains will not be accepted, and no refund will be provided. This policy is strictly enforced and non-negotiable to maintain the highest standards of hygiene and product quality.
Please note that Cabane Swimwear reserves the right to reject any returns that do not meet these conditions
RETURNS
To initiate a return please follow the steps in our Returns Portal. Click here to start your return.
- You can easily choose between scheduling a home pick-up or leaving your parcel at a drop-off point of your convenience.
- All refunds are made on the original payment method, it will take 7-10 business days to appear in your account, once the return arrives at our warehouse and is approved by the team. For a faster refund we recommend you to choose an instant refund to a Gift Card, you will receive the refund in a few seconds.
- Returns shipping costs are at clients' own expense. They will be deducted from the final refund amount.
Spain | 5,00€ |
Europe | 15,00€ |
Rest of the world | 25,00€ |
Terms and conditions may applies.
EXCHANGES
To facilitate product exchanges, please use our Returns Portal. Select the item you wish to exchange and specify the new product or size you would like to receive.Upon completing this process, you will automatically receive a new order and a return label for the original item.
FAULTY & INCORRECT ITEMS
All items are inspected before being shipped to ensure that the highest quality garments are being sent to you.
In the unlikely event that an item is faulty upon arrival or you received an incorrect item, please send us an email to info@cabaneswimwear.com within 48 hours since your order was delivered, including your order number and a picture of the damage area or the incorrect item. We will get in touch with you as soon as possible.
Items damaged as a result of improper care of the garment are not considered manufacturing defects.
TERMS AND CONDITIONS
Please note, if you request a return within the 14 day return period but drop off the return after this period has expired, your return will be considered outside the return period. Consequently, the refund will be issued as a gift card rather than to the original payment method.
If you choose to return more than six items, an additional fee of two euros per item will be applied. This fee covers the logistics costs associated with processing and reconditioning the items. We encourage responsible shopping behavior and appreciate your understanding.
In the event that you decide to refuse your order or if it's returned to our warehouse due to circumstances beyond Cabane Swimwear and the shipping company's control (such as an incorrect delivery address or failure to pick up the parcel), the refund will be issued as a gift card, with return shipping costs deducted.
CUSTOMER CARE
Do not hesitate to contact us if you need further information or have any questions about our returns policy: info@cabaneswimwear.com